Text Messaging & Voice Call Terms
Effective date: September 21, 2026
Program Description
Rainwater Plumbing offers optional communications about requested plumbing estimates, appointments, technician arrival updates, ongoing work, invoices, customer support, and, if you separately choose, promotional offers and maintenance-service information. Message and call frequency varies. Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.
Your Choices and Consent
Service-text and marketing-text choices are separate. Providing a telephone number, requesting an appointment, or being an existing customer does not automatically enroll you in marketing communications. Marketing text messages require express written consent. Consent is not a condition of purchasing goods or services.
Where required, automated, prerecorded, artificial, or AI-generated voice calls require the consent applicable to their purpose and technology. You may request service without agreeing to texts or automated calls.
If you text Rainwater Plumbing first, we may respond to that inquiry. That response does not enroll you in recurring marketing.
Text Message Opt-Out
Reply STOP to unsubscribe from text messages. We also honor STOPALL, UNSUBSCRIBE, OPTOUT, CANCEL, END, REVOKE, QUIT, and other clear requests to stop. After you opt out, we will stop sending texts. You may receive one nonpromotional unsubscribe confirmation. No further texts will be sent unless you provide new express written consent.
Reply HELP for help, call (480) 577-7748, or email info@rwimail.com. Please identify the affected telephone number when contacting us about preferences.
Voice Call Opt-Out
To stop calls, tell our representative, use the opt-out mechanism offered during an automated call, call (480) 577-7748, or email info@rwimail.com. We maintain an internal Do Not Call list and honor requests to stop calls. A request to stop all calls and texts applies to both channels.
Re-Enrollment
After opting out of texts, you may enroll again only through a new consent process that identifies the selected program and captures new express written consent. Technical unblocking of a number does not automatically re-enroll you in any program.
Messaging Enrollment and Standard Responses
Customers enroll through the public Contact or Book Appointment form by entering their telephone number and actively selecting the applicable, unchecked text-message consent box. The service-text and marketing-text boxes are separate. Rainwater Plumbing sends the following responses through its messaging provider for each selected recurring text program.
Enrollment Confirmation
Rainwater Plumbing: You are enrolled to receive [service or marketing] text messages. Message frequency varies. Msg & data rates may apply. Reply HELP for help or STOP to opt out.
HELP Response
Rainwater Plumbing: For help, call (480) 577-7748 or email info@rwimail.com. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out.
STOP Response
Rainwater Plumbing: You are unsubscribed and will receive no further text messages from this program. Reply HELP for help.
Representative Text Message Examples
Rainwater Plumbing: Your appointment is confirmed for [date] at [time]. Reply STOP to opt out.
Rainwater Plumbing: Your technician is on the way to [service address] and is expected to arrive around [time]. Reply STOP to opt out.
Rainwater Plumbing: Your estimate for [service] is ready. Call (480) 577-7748 with questions. Reply STOP to opt out.
Rainwater Plumbing: [Offer description] is available through [date]. Reply STOP to opt out.
Privacy and Contact
See our Privacy Policy for information about data use. We do not share, sell, rent, or provide mobile information or messaging consent to third parties or affiliates for their marketing or promotional purposes.
Rainwater Plumbing
1000 N. Hamilton St, STE C5
Chandler, AZ 85225
Phone: (480) 577-7748
Email: info@rwimail.com
Updates
Updates to these terms do not expand your existing consent. We will obtain new consent when required.